Handseller Admin centralizes helpful tools and serves as a single location to get reports. The key features of Admin include:
Books On Hold
Books On Hold A customer can put a book on hold through the Handseller Browse & Discovery process at any time. They don’t need to have an account, they simply need to provide an email address to secure the hold (Phone # requested, but is optional). From the moment the hold is requested, Handseller automated email notification kicks in – your customer is notified that you have received the request, but notes that sometimes inventory shifts and that as soon as the book is put on hold you will confirm via email. When your staff pulls the book, he or she indicates via simple pull down the book is on hold, and an email is sent to your customer. As the expiration date gets closer, reminders are sent to your customer. The Hold process within Handseller was created by seasoned booksellers for convenience and practicality. From request to expiration, then archiving the history, the hold is tracked from beginning to end.
Staff Recs Staff lists can be created within Handseller Admin. The more reviews, staff picks and staff favorites you enter into your Handseller site, the more personalized the recommendations and the greater your customer engagement. In addition, staff can share their lists, so that even when one expert is out to the store, their expertise can be handily found but another handseller.
Reports At-a-glance view of customers, sales and usage.
Settings The settings section gives you the flexibility to customize your site for your customers. For example, you can decide, by book or category type, when to only show books that are in your store, or when to consider all books.